SWITCH TO EPIC IPTV

YOUR BEK IPTV IS SWITCHING TO EPIC IPTV!

You must upgrade your current TV product. Call 1.701.475.2361 or click "Upgrade Now" below.
  • NO SET-TOP BOX

    Save money and valuable space!

  • PACKAGE CHOICES

    Select channels important to you!

  • TRICKPLAY INCLUDED

    Pause live TV!

  • RESTART TV INCLUDED

    Delay programing up to 72 hours, watch when you want!

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Compatible Devices

Click here to download the complete user guide.

Not all content is available on all devices.

  • CHOICE PACKAGE $42/month

    55 Channels

    • Includes BEK TV Local Station
    • EXCLUDES ABC, CBS, FOX NBC and all other Local Stations
    • Includes BEK and National Programing
    • Optional Premium Channel and Sports Add-Ons NOT Available
    • Cloud DVR Option
  • CHOICE + PACKAGE $49/month

    77 Channels

    • Includes BEK TV Local Station
    • EXCLUDES ABC, CBS, FOX NBC and all other Local Stations
    • Includes BEK and National Programing
    • Optional Premium and Sports Channel Add-Ons NOT Available
    • Cloud DVR Option
  • SELECT PACKAGE $57/month

    37 Channels

    • Includes ABC, BEK TV, CBS, FOX, NBC and ALL OTHER Location Stations
    • Includes BEK and National Programming
    • Optional Premium Channel Add-Ons Available
    • Cloud DVR Option
  • PRIME PACKAGE $117/month

    127 Channels

    • Includes ABC, BEK TV, CBS, FOX, NBC and ALL OTHER Location Stations
    • Includes BEK and National Programming
    • Optional Premium Channel Add-Ons Available
    • Optional Sports Channel Add-Ons Available
    • Cloud DVR Option
  • PRIME + PACKAGE $127/month

    155 Channels

    • Includes ABC, BEK TV, CBS, FOX, NBC and ALL OTHER Location Stations
    • Includes BEK and National Programming
    • Includes Stingray Music Channels
    • Optional Premium Channel Add-Ons Available
    • Optional Sports Channel Add-Ons Available
    • Cloud DVR Option

Frequently Asked Questions

The current TV product is outdated and we are no longer able to get the necessary equipment to maintain it.

Yes, our current product is going away in October. In order to get in on promotional pricing, we encourage you to change sooner than later!

Streaming refers to any media content – live or recorded – delivered to computers and mobile devices via the internet and played back in real time.

Live streaming is the broadcast of an event over the internet as it happens.

All you need to stream EPIC IPTV is a reliable and fast high speed internet connection = BEK Fiber! And your compatible streaming device!

  • By allowing you to choose from our 5 packages, you are able to select a package that is right for YOU.
  • BEK is now able to offer you TV without the locals (ABC, NBC, FOX, CBS, etc.) You are currently paying an additional $25 for those channels, even if you don't want them.

At this time EPIC is not supported on all streaming devices. Please refer to the compatible device list on this page.

For more information on Amazon accounts and fees, please refer to: https://www.amazon.com/gp/help/customer/display.htmo

BEK is no longer responsible for setting up the packages. This is part of the streaming content from the upstream provider, and they are responsible for the channels and packages.

  • Yes, as long as you are on BEK fiber. To access, visit https://web.epicvideo.tech/guide
  • You will be prompted to enter your login information, so make sure to have that handy.

It is easy to start using WTVE (Watch TV Everywhere).
1. You will need your account information to register.

    • From the EPIC app select the "gear" icon.
    • Toggle to "HELP" and select "Account & System Info"
    • Select "Account Information" and write down the second line from the "Subscriber Name" and also the "Watch TV Everywhere ID". You will need this information to register in step 2.

2. In a web browser, go to www.wtve.net and select "Skitter TV" as your TV Provider.
3. Select "Register" and from the information you wrote down in Step 1, enter your "Watch TV Everywhere ID" as the "Account Number" and the second line from the "Subscriber Name" as the "Last Name on Statement".
4. Continue to register, entering the required "New User Information" and select "Submit". You will need your WTVE login information the first time you register a WTVE app, after that the system will remember your WTVE information.
5. Download one of the WTVE applications and follow the onscreen directions.

  • Moving within our service area: The service moves with you or you are responsible for the remailing months of service.
  • Moving out of our service area: You are billed back the promo or a Relocation Termination Fee of $149.00. This does not pertain to nursing homes & death, then we let them out.
    *

The EPIC app is not available on most smartphones at this time.

How to Change Time Zone on your Fire Stick device?

To change the time zone on your Fire Stick, go to Settings > Preferences > Time Zone. Then select your time zone location. You are all set.

  1. Press the Home button, and navigate to Settings menu
  2. Select the Preferences menu
  3. Click on the arrow down and go to Time Zone
  4. Then click Time Zone
  5. Select your region and that will set your time automatically

Changing the time zone on your Fire Stick can let your screen start and end with the correct schedule.

How To Guides

  • Press the navigation UP/DOWN to move up or down the guide, line by line.
  • Press the navigation LEFT/RIGHT to move forward or backward in the guide timeline.
  • Press the MENU button to see advanced navigation options in the guide window.
  • Select an episode in progress, select WATCH NOW to watch the channel or select recording options if available.
  • Set up your recording or press BACK to go back to the guide



By pressing SELECT on your remote while in the guide mode, an option box will appear. You can choose from Watch Now, Create a series recording, Record the Program or view More info about the program such as the episode’s title, description and ratings.

From the Menu screen choose Settings > Guide. From here you can make changes to your guide menu such as scrolling animations, guide font size, and channels per page.

Change Guide Font Size

Adjusting the channels per page will change the font size of your Guide:

  • 10 rows = smaller font
  • 6 rows = larger font


Change the Display Size

To manage your settings, go to the Home screen and select the Settings gear icon.

From the Menu screen, choose Settings > Display. The Display tab allows you to adjust the screen size.

BEK EPIC IPTV records content via the cloud. This allows you to make unlimited recordings for 60 days. After 60 days, your recordings will expire unless saved in Favorites.

To record a series:

  1. Select Create Series Recording from the Guide Info Box options. From here you can modify your recording settings.
  2. In Series Recording Options you can choose where in the series you want to start recording, such as from the beginning or only new episodes.
  3. In Series Recording Options you can also choose which channels you want to record your programs from. The stop and start recording feature allows you to extend the stop and start time of a recorded program.



To record a specific episode:

You can also record a specific program without recording a whole series. To record a program from the Guide, select Record this program. From there, you can choose time and channel and when to stop and start your recording.

The Stop and Start recording feature allows you to extend the stop and start time of a recorded program.

My Shows: stores unlimited episodes for up to 60 days

>

Favorites: stores up to 200 episodes (not series) for up to 1 year

This feature allows BEK EPIC IPTV users the ability to go back in the guide and begin watching an episode that has aired in the past. The most popular channels allow you to go back 72 hours. Select channels up to 12 hours. *Greyed out grid programs are not available for Restart TV

Within the Guide, navigate back in time to find the episode you would like to watch. Select the episode and select “Restart this Program” to re-watch any program that is available on the Guide.

When you’re watching a show as it is broadcast, you’re watching live TV. You can watch live TV by selecting a in progress show from the Guide. As you change channels, you’ll see a status bar at the bottom of the screen. This bar contains useful information, like the show title, time of airing, channel, whether the show is in HD, and what’s up next.

Trickplay allows you to watch live TV with the benefits of pause live features. You can choose PAUSE, PLAY, and REWIND/FAST FORWARD up to 3X.

  1. First, press the PAUSE button. You can pause live TV for up to 15 minutes. When you pause live TV, you see a Trick Play bar showing the program’s duration. The blue segment shows the portion of the hour that has been saved by EPIC. The thick white line marks your current point in time. When the white line is back in the blue segment, you’re “behind” live TV.

  2. If you need to go grab popcorn for your favorite program, you can now press PLAY to continue watching the show. You can rewind and fast forward from the moment you pressed the PAUSE button up to the current time. Note: with Live TV you can only use Trickplay within the part of the show you have already watched in real time. So, if you change channels, you will be unable to rewind past the point you started watching on that specific channel.

  3. Press PLAY at any time to return to normal speed.

From the Menu screen choose Settings > Parental Controls.

Parental Controls help you make sure your family has access to only those programs you want them to watch. Its feature allows you to block TV shows and movies by ratings, or to block specific channels.

Set Parental Control:

  1. To turn Parental Controls on, selects Settings > Parental Controls then choose Parental Controls from the list of options. You will need to create and confirm a PIN to access and make changes to Parental Controls.
  2. Use the number buttons on the remote control to enter a four-digit password, then enter the same password again for confirmation. When you turn off Parental Controls, anyone can view any shows or watch any channels.



Set Rating Limit:

Movies originally meant for release to theaters have a different rating system from shows made for TV. Use rating limits to set rules for both rating systems. To set rating limits, select Parental Controls > Rating Limits from the list of options: You will be prompted to enter your PIN again for security. Then use the left/right arrows to change the rating limit.

Lock Channels

When a channel is locked, the Parental Controls PIN must be entered to view the channel. You can lock specific channels, or all channels. To lock specific channels, select Parental Controls > Lock Channels

When watching a channel pressing the select option on your remote while in full screen mode will bring up an information banner at the bottom of the screen. Navigate right to “Turn Close Caption On”, hit OK/Select on your remote to turn CC on.

To manage your settings, go to the Home screen and select the Settings gear icon.

From the Menu screen, choose Settings > Network

Selecting the Network tab allows you to modify network settings such as Wi-Fi or Ethernet connection.

You can search for a specific program to record.

To Search:

  • Click on a program within the guide.
  • Navigate down to the Search function.
  • Type in the program name you are looking for and click OK. From here you can set up recordings.

STINGRAY MUSIC MOBILE APP (available Free with PRIME+ package)
You can now stream music through the Stingray APP on phone, iPad/tablet or a web browser.

  1. Download the Stingray Music App for phone or tablet

Go to your app store
Search Stingray Music
Download & Launch the App
Tap on UPGRADE
Tap on SELECT PROVIDER
Tap on List all TV Providers and use the search feature: search SKITTER
Follow the instructions to authenticate with your TV subscription
• Open the EPIC App on your TV
• From your guide, go to any music channel (917-949)
• Click OK on your phone/Tablet
• Hold phone near the TV
*make sure volume on your TV is loud enough

  1. Stream on your Web Browser

Open web browser*
https://music.stingray.com/en/US/
Click On ACCOUNT (top right corner)
Then Click CREATE ACCOUNT
Then click FREE ACCESS WITH TV PROVIDER
Search for “SKITTER”
Login with your EPIC login information
*You can also listen to Stingray Music directly from a web browser without having to install anything on your computer by using the web player at http://webplayer.stingray.com

Support Resources

  • Within your BEK EPIC IPTV App. Go to Settings > Network.
  • Signal strength of 60% or greater is acceptable
  • Link Speed rate of 80 MB or higher is acceptable
  • If you are within those parameters and still experiencing problems, call BEK at 888.475.2361

You can only use Trick Play on the show you’re currently watching live. PRESS PAUSE first, then you can …

Trickplay allows you to watch live TV with the benefits of pause live features. You can choose PAUSE, PLAY, and REWIND/FAST FORWARD up to 3X.

  1. First, press the PAUSE button. You can pause live TV for up to 15 minutes. When you pause live TV, you see a Trick Play bar showing the program’s duration. The blue segment shows the portion of the hour that has been saved by EPIC. The thick white line marks your current point in time. When the white line is back in the blue segment, you’re “behind” live TV.

  2. If you need to go grab popcorn for your favorite program, you can now press PLAY to continue watching the show. You can rewind and fast forward from the moment you pressed the PAUSE button up to the current time.

    Note: with Live TV you can only use Trickplay within the part of the show you have already watched in real time. So, if you change channels, you will be unable to rewind past the point you started watching on that specific channel.

  3. Press PLAY at any time to return to normal speed.

Yes! Save them to your Favorites. You are limited to 200 episodes (not series).

Click here to download the latest channel guide


If you would like to change to a different package, please call us at 888.475.2361.

Make sure you EXIT the app on any device that is not currently being streamed.

If you need more streams, call us!

My Shows allows you to store unlimited episodes for up to 60 days.

Favorites allows you to store up to 200 episodes for 1 year.

Please print and complete your Customer Information Sheet PRIOR to your install to be given to your install technician when they arrive.



Click here to download your customer information sheet.

  • EPIC Video Technologies is an app-based IPTV solution for delivering programing content.
  • Choice and Choice + package content is provided by Acclaim.
  • Select, Prime and Prime + package content is provided by Skitter TV.
  • BEK EPIC IPTV is provided by Skitter TV and delivered via BEK Fiber